Privacy Policy

When you use the Thaṭha website, we may collect information that you provide directly to us, as well as certain information generated through your use of our website.

Depending on how you interact with us, this may include information such as your name, email address, phone number, shipping and billing details, account information, order details, and other information you choose to provide.

We use the information we collect to provide and improve our services and to manage your interactions with Thaṭha.

• Process and fulfil your orders.
• Manage your account and preferences.
• Provide customer support.
• Communicate with you about your orders and enquiries.
• Improve our website, products, and customer experience.
• Maintain the security and functionality of our services.

If you create an account with Thaṭha, we may store the information associated with your account so that you can access account-related features such as your profile, wishlist, cart, and order history.

When you place an order, information necessary to process and fulfil that order may be collected and shared with relevant service providers involved in payment processing, shipping, delivery, or other order fulfilment activities.

Our website may use cookies and similar technologies to support essential website functionality, remember preferences, understand website usage, and improve your experience.

We may share relevant information with service providers who help us operate our website and fulfil services on your behalf. We do not share your information except where necessary for legitimate business purposes, service fulfilment, security, legal requirements, or with your consent where applicable.

We take reasonable measures to protect the information we collect from unauthorised access, misuse, alteration, or disclosure. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining records, resolving disputes, and meeting applicable legal or regulatory requirements.

Depending on applicable law, you may have rights relating to the personal information we hold about you, including requesting access, correction, or deletion of certain information. You may also contact us regarding questions about how your information is handled.

Our website may contain integrations or links to services operated by third parties. Their handling of information is governed by their own privacy policies and terms. We recommend reviewing the privacy practices of any third-party service you choose to use.

Our services are not intended to knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.

We may update this Privacy Policy from time to time to reflect changes to our services, practices, or applicable requirements. Any updated version will be made available on this page with the revised effective date.